Serve as the public face of Veritable Vegetable and first point of contact for customers, vendors, and applicants. Screen/direct walk-ins and multi-line telephone calls and provide administrative support to all departments to ensure the smooth functioning of our operation.
Responsibilities
Manage company switchboard; determine caller needs and accurately route to appropriate staff/department
Greet visitors, determine nature of business and announce visitors to the appropriate staff; screen unsolicited salespeople, job applicants and other walk-ins, as necessary
Issue guest badges and make sure guests sign-in at the front desk before entry
Assist customers with daily will-call pickups
Keep reception area neat/clean/uncluttered in order for front desk to operate efficiently
Sort and process mail to ensure items are delivered to the proper department, in a timely manner
Understand and follow VV’s safety policies, procedures and best practices including food safety, safe use of equipment and safe lifting practices
Assist Purchasing department with compliance support for organic certification and food safety
Assist VV Managers with a variety of clerical duties
Assist VV with office and non-office supplies, as needed
Assist Facilities in daily maintenance of office, kitchen, and bathrooms, as needed
Provide warehouse support as requested
Participate as required in other tasks as directed by the Director of Sales to achieve department goals.
Qualifications
At least 1 year of full-time work experience with front desk and switchboard operations
High school diploma or equivalent is required; college degree is a plus
Strong proficiency with Microsoft Office applications (Excel, Word, Outlook, Teams) and other databases
Excellent attention to detail, organizational/administrative skills
Friendly, articulate, empathetic communicator; outstanding customer service and interpersonal skills
Bilingual skills, a plus
Physical Requirements
Must be able to type repetitively on a k
📌 Front Desk/Receptionist
🏢 Veritable Vegetable
📍 Front
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