Spanish Speaking Customer Experts for DysonAbout Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading brands across Europe. We pride ourselves on delivering bespoke staffing solutions, helping professionals secure rewarding careers while enjoying the best opportunities for jobs in Greece.
Job Overview
We are seeking ambitious professionals for the Spanish Speaking Customer Experts for Dyson position in Greece, set within the dynamic and fast-paced Information Technology (IT) sector. This role offers the unique chance to support high-tech consumer electronics while building an international career in one of Europe’s most vibrant tech hubs.
Key Responsibilities
Provide expert technical support and troubleshooting for Dyson’s innovative range of smart appliances.
Manage end-to-end customer inquiries via phone, email, and live chat within a sophisticated IT-driven CRM environment.
Ensure high levels of customer satisfaction by delivering precise,



tech-focused solutions to Spanish-speaking clients.
Maintain detailed documentation of technical issues to contribute to the continuous improvement of the product support database.
Navigate complex IT ticketing systems to track and resolve customer service requests efficiently.
Collaborate with cross-functional teams to escalate high-level technical bugs or hardware concerns.
Stay updated on the latest firmware and software advancements within the Dyson tech ecosystem.
Native or fluent Spanish (spoken and written).
Valid EU passport or residency status (mandatory for relocation to Greece).
Strong affinity for technology and consumer electronics, with a desire to thrive in an Information Technology (IT) environment.
Excellent communication skills, both verbal and written, with a professional and helpful demeanor.
Proven ability to troubleshoot technical issues and navigate complex IT platforms.
Flexibility to work in a dy

📌 Spanish Speaking Customer Experts for Dyson (Italia)
🏢 Mercier Consultancy Group
📍 Italia