Job Description:

Leonardo is an international industrial group and one of the world's leading
companies in the Aerospace, Defence, and Security sectors, delivering
multi-domain technological capabilities in the fields of Helicopters, Aircraft,
Aerostructures, Electronics, Cyber Security, and Space. With more than 60,000
employees worldwide, the company has a strong industrial presence in Italy, the
United Kingdom, Poland, and the United States, and operates in 150 countries
through subsidiaries, joint ventures, and equity investments. A key player in
major strategic programs at the global level, Leonardo is a technology and
industrial partner to governments, defence administrations, institutions, and
businesses.

Within the Customer Support Services & Training area, we are looking for a
Technical Instructions Specialist for our office in Cascina Costa (VA).

Activities:

* Management of Service Bulletin (SB) / Prescrizione Tecnica Ditta (PTD)
process including:

* Collection of SB/PTD requirement (from different originators: CAE/CPE, PM,
PSM, CSAM, …)




* Analysis of the “as design” and “as built” configuration of the in service
helicopters candidates for SB/PTD development
* Collection of technical documentation for SB/PTD development
* Supplier engagement for SB/PTD development, monitoring time and costs
* Engagement of logistic dept. for spare parts availability, as necessary
* SB/PTD internal dispatch and comments collection
* Support to SB validation, either remote or at Customer premises
* Final SB/PTD approval and official release (for PTD only, support to
coordination with DAAA)

* Support to Service Engineering and logistic dept. for queries related to
SB/PTD.
* Support to Reconfiguration Engineering to define effort (internal and
supplier costs) for SB/PTD development requested by Customers as commercial
offer.

Main interfaces:

* LH:

* Customer Support (CSAM, Logistics, SE, Service Delivery, …)
* Engineering Organization (Technical Disciplines, CPE and A

📌 Eli_Technical Instructions Specialist (Varese)
🏢 Leonardo
📍 Varese