Summary

Inspiring individuality with innovative craft since 1966, creativity lies at the heart of Bottega Veneta. Born in Vicenza, the house is rooted in Italian culture yet maintains a global outlook. An inclusive brand with exclusive products, Bottega Veneta is as much a feeling as it is an aesthetic.

Job Description

We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Milan La Rinascente store.

Your opportunity:

The Client Advisor is entrusted with the mission to advise clients on collections and shares their passion for the brand in order to build strong relationships with them and to create joyful, personalized, and memorable experiences.

SALES PERFORMANCE

Finalizes sales targets achievements in line with Company strategy
Efficiently manages time to accomplish the tasks assigned
Represents Bottega Veneta brand image

CLIENT EXPERIENCE

Creates an engaging and emotional client experience offering the best-in-class service, in line with Bottega Veneta Client Journey




Collects and updates client information to ensure an efficient use of CRM
Embraces the clienteling culture of building strong and long-term relationship with clients

STYLING

Understands luxury, the collections and fashion trends
Works on silhouettes, brings alternative items to get clients to discover more about the collection
With the creative vision in mind, confidently advices clients as to how they can style the pieces

STORE OPERATIONS

Keeps the stock tidy, knows and monitors stock deliveries and availabilities, communicates in a timely manner out-of-stock merchandise and any other useful information
Knows and applies company policies, procedures and guidelines

Who you are:

Previous Sales experience of 1-2 years preferably in Fashion & Luxury contexts
Excellent client service attitude and high flexibility to adapt to several types of Clients
Excellent communication and emphatic skills
Good team player
Multitasking, flexible
Capa

📌 BOTTEGA VENETA Seasonal Client Advisor (Milano)
🏢 Bottega Veneta
📍 Milano