Are you ready to shape the future of capital markets? We are looking for a Client Service intern in our Milan office. Starting in November.
Gross Reimbursement: 800 euro
Buoni pasto
Minimum 6 months internship
Key Responsibilities
The resource will support the team on the following activities:
Act as first point contact, support clients with day-to-day trading activities, resolving issues and configurations by phone, email or on-site as required.
Raise cases to second level support and maintain client records.
Monitor market processes, transactions and all other services that are fundamental for the correct functioning of the market and clients dedicated services
Support Sales with client onboarding and management by providing timely responses and collaborating for best practice solutions, demos of the GUI onsite or via Webex
Actively collaborate with all MTS groups in order to address/solve correctly market issues or improvements
Create, Manage and delete users for clients
Send out messages to all market participants
Candidate Profile/ Key Skills
The ideal candidate has:
Master’s Degree in Economics/Finance, Computer or Management Engineering
Fluent English
Excellent knowledge of Microsoft Office Package, Excel in particular
Knowledge of financial instruments and markets
Knowledge of statistical analysis
Ability to work in teams and in contact with senior managers and clients
Good communication and organizational skills
Precision
Flexibility
Join Euronext – Shape capital markets for future generations Euronext is the leading European capital market covering the entire capital markets value chain, from listing, trading, clearing, settlement and custody, to solutions for issuers and investors. We operate seven national stock exchanges, handling 25% of European lit equity trading. Our products include equities, FX, ETFs, bonds, derivatives, commodities and indices. Euronext also provides clearing and settlement services through Euronext Clearing and our network
Mostra le tue capacità professionali all'azienda, compila il form e lascia un tocco personale nella lettera di presentazione, aiuterà il recruiter nella scelta del candidato.