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Join us on our journey for a better tomorrow.
Ready to join a dynamic international company leading the development and sales of Rotary and Reciprocating Compressors worldwide?
We are looking for a Service Specialist Engineer to join our Aftermarket Team in Robassomero. This is a unique opportunity to work in a global, innovative environment with a strong customer focus.
Your Role
As Part Of The Aftermarket Team, You Will Be The Key Technical Reference Point For Customers Worldwide. Your Mission Will Be Structured Around Four Core Pillars
Technical Support
Provide remote technical assistance to field service engineers globally
Support troubleshooting on industrial compressors and their applications
Ensure timely and high-quality problem resolution
Projects & Product Development
Contribute to cross-functional teams for new product development
Define maintenance strategies, intervals, and service instructions in collaboration with the Design Team
Identify and define tools required for maintenance
Maintain and improve service platforms
Review and optimize spare parts proposals
Quality Improvement
Manage and monitor warranty costs, driving continuous product improvement
Analyze and approve/reject warranty claims
Define and implement field corrective actions
Support Sales with technical insights for customer claims resolution
Lead cross-functional initiatives to reduce and control warranty costs
Training & Knowledge Sharing
Deliver technical training to field engineers worldwide
Organize and lead:
Annual global training week (live streamed)
Periodic training sessions on new product launches
Who you are
Bachelor’s degree in Engineering (Mechanical or Industrial preferred)
Strong communication and interpersonal skills
A
📌 Service Specialist Engineer (Robassomero)
🏢 Atlas Copco
📍 Robassomero
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