Your Tasks
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- Ensure a deep understanding of customer service and supply chain processes, identifying opportunities to improve efficiency, customer satisfaction and service performance.

- Analyze order-related data, product availability, service performance and operational flows to proactively identify issues and implement corrective actions.

- Develop and strengthen collaboration with key customers, building strong relationships with customer supply chain teams and acting as a trusted business partner.

- Monitor and analyze key performance indicators (Service Level, On Time Delivery, distribution costs, customer-specific KPIs), defining action plans and driving continuous improvement.

- Coordinate the flow of logistic information between internal and external stakeholders, ensuring transparency and effective communication.

- Understand customer needs and translate them into efficient, scalable solutions, including the adoption of new tools, technologies and ways of working.

- Collaborate cross-functionally with Sales, Planning, Logistics and other functions to ensure alignment and successful execution of customer‑centric initiatives.

Your Profile

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- Analytical mind‑set,



as well as effective communication and conflict‑resolution skills.

- Self‑motivated and great at analysis, with consolidated analytical and reporting skills.

- Strong understanding of supply chain principles and best practices.

- Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders.

- Proactive, pragmatic, and results‑driven, with a focus on creative problem‑solving.

Requirements

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- Bachelor’s degree.

- 3 to 5 years of experience in the Supply Chain department of a FMCG company.

- Good knowledge of SAP SD (Sales & Distribution).

- Strong Microsoft skills (Microsoft Office – Microsoft 365 – Power BI).

Benefits

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- Gross annual salary (RAL) between €36,000 and €40,000, depending on experience.

- Free parking for cars, bicycles, and motorcycles.

- Flexible working hours (start time between 8:00 AM and 10:00 AM, with a 1‑hour lunch break).

- Hybrid working model (2 days of remote work per week).

- Company store discounts (discounted Beiersdorf products, open twice a week).

- Participation premio, redeemable either as a cash payment or for services/benefits.

- Faschim health insurance. xysqume

- And much more!

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📌 Customer Collaboration & Analyst (Milano)
🏢 Beiersdorf
📍 Milano