Dolce&Gabbana; is a leading company in the Luxury sector, designing, developing,
producing and distributing high-end fashion, leather goods, footwear, jewelry,
watches, Beauty and Lifestyle products.
The Group operates internationally with a strong focus on innovation,
craftsmanship excellence and people development.
JOB DESCRIPTION
The selected candidate will be part of the Retail Department and will report
directly to the Store Manager.
The role is responsible for driving business performance, supporting team
development, ensuring operational excellence, and delivering the highest
standards of customer service and brand representation within the boutique.
KEY RESPONSIBILITIES
• Support the achievement of individual and boutique sales targets, contributing
to overall business performance and commercial objectives.
• Deliver an exceptional and personalized customer experience, consistently
embodying the brand’s values and service standards.
• Develop and maintain strong relationships with local and international
clients, fostering customer loyalty and long-term engagement.
• Lead by example on the sales floor, promoting excellence in client service,
sales performance and brand representation.
• Support onboarding, coaching and continuous training activities, contributing
to the development and motivation of the team.
• Monitor sales performance and key business indicators, supporting the
implementation of action plans to optimize results.
• Collaborate with colleagues and management to ensure smooth daily operations
and alignment with company standards.
• Support CRM initiatives and clienteling activities aimed at strengthening
customer relationships and retention.
• Collaborate with Visual Merchandising to ensure the boutique presentation is
always aligned with brand standards and commercial objectives.
• Ensure compliance with company policies, procedures and operational
guidelines.
📌 Sales Manager (Roma)
🏢 DOLCE & GABBANA
📍 Roma
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