Based in Florence, Borgo Lifestyle Group is a collection of luxury lifestyle companies united by craftsmanship, creativity, and a pursuit of excellence. Our portfolio includes Borgo Santo Pietro, a 5-star luxury boutique hotel in Tuscany with two restaurants and a holistic spa; the Michelin-starred Saporium Firenze; Seed to Skin Tuscany, our luxury skincare brand known for its Green Molecular Science approach and found in leading spas and retailers worldwide, our sailing Yacht Satori and PN Homes, specialising in the restoration of historic properties in Italy.

Driven by innovation, beauty, and meaningful experiences, Borgo Lifestyle Group continues to grow internationally across hospitality, wellness, design, and luxury living. We are always looking for passionate, talented, and like-minded individuals to join our dynamic team

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We are seeking a passionate and guest-focused Front Desk Agent to join our Front Office team at Borgo Santo Pietro. As one of the first points of contact for our guests, you will play a key role in creating memorable arrivals, seamless stays, and warm departures,



ensuring that every interaction reflects the exceptional standards of our estat

e.
Responsibilities and Duti

es:
Welcome guests upon arrival and ensure a smooth and personalized check-in and check-out experie
nce.Deliver exceptional guest service throughout the entire stay, handling requests with professionalism, efficiency, and attention to det
ail.Provide accurate information about the estate, its facilities, services, and experien
ces.Anticipate guest needs and proactively offer assistance to enhance their s
tay.Manage reservations, room allocations, billing procedures, and guest profi
les.Handle guest inquiries, feedback, and concerns promptly, ensuring effective resolution and guest satisfact
ion.Maintain detailed and accurate records of guest preferences and special reque
sts.Coordinate with Housekeeping, Concierge, F&B;, Spa, and other departments to ensure seamless commu

📌 Front Desk Agent (Chiusdino)
🏢 Borgo Santo Pietro Lifestyle Group
📍 Chiusdino