APPLY is the Agentic Customer Experience (ACx) partner for the world's most ambitious consumer and entertainment brands. We bring together deep domain expertise across Retail, CPG, Sports, and Media with AI-native delivery capability, designing and delivering agentic solutions that turn CX vision into commercial reality. We are the partner of choice for brands like Arc'teryx, NFL, Lululemon, and Kraft Heinz. For more information, visit .
LOCATION: APPLY is hybrid/remote-friendly. The preferred candidate should be based in Latin America, preferably working in hours that align to ET (Eastern Timezone) or PT (Pacific Timezone).
Candidates located in Santiago, Chile are able to work out of our Santiago office as remote/hybrid employees. Candidates located outside of Santiago, Chile will be fully remote employees.
RESPONSIBILITIES
HRIS & Systems Administration:
Manage day-to-day HiBob administration, including regular data quality audits and ongoing system integrity monitoring.
Design and build HRIS workflow enhancements, administer complex edge-case scenarios,
and leverage system data to deliver actionable Business Insights to leadership.
Support audit readiness and respond to internal and external audit requests with accurate, timely documentation.
Employee Experience & Lifecycle:
Own onboarding journey design and end-to-end experience delivery, ensuring a seamless and engaging new-hire experience.
Initiate, manage, and track Leave of Absence requests in line with global policy and compliance requirements.
Serve as the tier-2 escalation point for POps Assist cases raised by the specialist team, resolving complex or sensitive issues.
Total Rewards & Benefits:
Administer global benefits programs and run regular reconciliation processes to ensure accuracy and compliance.
Own total rewards communication and employee education programs that drive awareness and engagement.
Support quarterly pay equity analysis in partnership with the People Operations Lead.
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📌 Senior Human Resources Specialist (Modena)
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