Scrum Master – Relatech SPA

Apply for Scrum Master at Relatech SPA in LOM, IT. This full‑time, on‑site position offers great opportunities for career growth.

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BTO Research is a consulting firm, part of the Relatech Group, supporting clients in innovative projects for over 15 years. Founded in 2008, the firm combines consulting experience with research and innovation, building a team of over 300 professionals across four countries.

Key Responsibilities

- Facilitate Agile ceremonies: Sprint Planning, Daily Stand‑ups, Sprint Reviews, and Retrospectives.
- Promote Agile principles, methodologies, and best practices across teams and stakeholders.
- Support teams in achieving Sprint Goals and improving delivery effectiveness.
- Identify, manage, and remove impediments that may impact team performance and delivery.
- Support Product Owners in backlog refinement, prioritisation activities, and sprint preparation.
- Foster collaboration between Business Stakeholders, Product Owners, Business Analysts, and Development Teams.
- Monitor team performance, delivery progress, Agile metrics, and overall sprint execution.
- Drive transparency, accountability, and effective communication within Agile teams.
- Manage risks, dependencies, and blockers; escalating issues when required.
- Support release planning, coordination activities, and delivery management.
- Facilitate workshops and promote continuous learning, feedback, and innovation.
- Encourage teams to continuously improve processes, collaboration models, and delivery practices.

Soft Skills
- Proactive, hands‑on, delivery‑focused mindset.
- Strong sense of ownership and accountability.




- Excellent organisational and coordination skills.
- Ability to drive initiatives and challenge existing practices constructively.
- Strong analytical and problem‑solving approach.
- Excellent interpersonal and stakeholder management capabilities.
- Ability to build trust and collaboration across different teams.
- Results‑oriented approach with a strong focus on value delivery.

Ideal Profile

The ideal candidate is a trusted Agile partner who can drive collaboration, remove obstacles, support delivery execution, and create alignment between Business and IT stakeholders in a complex international insurance transformation environment.

Requirements

- 5+ years of experience as a Scrum Master, Agile Delivery Lead, Agile Coach or similar.
- Proven experience working in Agile environments within complex organisations.
- Experience supporting cross‑functional teams delivering IT transformation initiatives.
- Strong knowledge of Agile frameworks, principles, and methodologies.
- Experience collaborating with both Business and IT stakeholders.
- Previous experience in international and multicultural environments.
- Ability to operate effectively in complex transformation programmes.
- Strong knowledge of Scrum and Kanban methodologies.
- Experience with Sprint Planning, delivery management, and Agile execution.
- Experience supporting backlog refinement and Product Owner activities.
- Knowledge of Agile metrics, reporting,



and delivery tracking.
- Experience in risk, dependency and impediment management.
- Strong facilitation and workshop management skills.Ability to manage conflicts and facilitate constructive discussions.
- Strong stakeholder engagement and communication skills.
- Experience with Agile collaboration tools such as Jira, Confluence and similar platforms.

Preferred Experience
- Previous experience in the Insurance industry.
- Experience working on Digital Transformation programmes.
- Experience managing Agile delivery within distributed and international teams.
- Experience supporting Product Owners and Business Analysts.
- Knowledge of Document Management or Input Management initiatives.

Language

English – fluent (mandatory). German is considered a strong advantage.

Location

Milan – Hybrid and available to travel.

Contract

Tempo pieno Economics.

Salary

The Gross Annual Salary (RAL) ranges between €45,000 and €55,000, depending on experience, skills, and level of autonomy required. Employment framework defined in accordance with the Italian Collective Bargaining Agreement (CCNL) for the Tertiary, Distribution and Services sector.

Benefits

- Dynamic, young, and fast‑growing environment.
- Flexible thinking and working approaches.
- Hands‑on experience in a stimulating, project‑based context.
- Opportunities to learn from industry professionals.
- On‑the‑job training (and more).
- The chance to work on real projects with tangible impact.

Equal Opportunity

We believe in people, diversity and meritocracy. xysqume Our recruitment processes are open to everyone – regardless of gender, ethnicity, orientation or ability.

Explore our world at J-18808-Ljbffr

📌 Scrum Master at Relatech SPA (Milano)
🏢 Relatech
📍 Milano