Responsibilities
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- Act as the main point of contact for an assigned group of clients, supporting them throughout the project lifecycle from onboarding through to go-live.

- Support clients in preparing for implementation and testing phases, including UAT and conformance testing.

- Coordinate project-related communications, including regular updates, release communications, and operational messages.

- Work closely with both clients and internal teams by organizing meetings, tracking actions, and helping to resolve issues or questions in a timely manner.

- Review documentation and specifications, contribute to client readiness activities, and support continuous improvement initiatives aimed at enhancing processes and service quality.

Requirements

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- Bachelor’s degree in Economics, Finance,



Business Administration or related field.

- 1-2 years of experience in client services, operations, project coordination, or similar roles (internships and junior profiles are welcome).

- Strong understanding of financial markets or financial services environments.

- Familiarity with client service operations and/or CCP environments is an advantage.

- Experience with CRM and service management tools.

- Fluency in Italian (or French) and English, both written and spoken.

Core Competencies

Demonstrates expertise in client services and project coordination, with a strong understanding of financial markets and service management tools. xysqume Proficient in facilitating communication and collaboration between clients and internal teams to ensure successful project implementation.

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📌 Junior Analyst, Client Readiness (Milano)
🏢 Jobtailor
📍 Milano