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IMA Group is a world leader in the design and manufacture of automatic machines
for the processing and packaging of pharmaceutical, cosmetic, food, tea, and
coffee products, as well as in industrial process automation. We are constantly
driven by innovation through significant investments in Research & Development
and ongoing collaboration with our customers, local communities, and supply
chain partners. We promote an environmentally responsible approach aimed at
achieving sustainable development.

Our history has been characterized by continuous growth, supported by ongoing
investment in people and the development of their skills and competencies.
Today, we employ more than 7,000 people, with 59% based in Italy and 41% located
around the world, and we operate in over 80 countries.

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IMA LIFE, a division specialized in the design and manufacturing of machines and
complete lines for the processing of liquids and powders in aseptic
environments, is looking for an After Sales Project Manager.

The role acts as the primary interface between customers and the internal




organization in managing upgrade projects and new format implementations for
automatic machines and systems intended for the pharmaceutical industry.

Location: Castel San Pietro Terme (BO)

JOB SUMMARY

* Act as the main point of contact for the customer (in collaboration with the
dedicated After Sales Commercial Support department) throughout the entire
lifecycle of upgrade and new format projects.
* Coordinate cross-functional project teams (internal and external), ensuring
compliance with technical specifications, documentation requirements, and
contractual obligations.
* Manage order and contract reviews in collaboration with the Service Account
Manager.
* Organize internal and external kick-off meetings and lead regular project
progress meetings, sharing and updating project checklists.
* Manage customer communications, monitoring compliance with contractual terms
and handling change orders.
* Pa

📌 Project Manager After Sales (Castel San Pietro Terme)
🏢 Ima
📍 Castel San Pietro Terme