GENERAL ROLE
Per candidarsi, è sufficiente leggere la seguente descrizione del lavoro e assicurarsi di allegare i documenti pertinenti.

The Sales Associate is in charge of assisting clients through personalized and memorable customer Experience, with storytelling about the brand history and the product craftsmanship. He/She provides the most memorable customer experience to develop sales and build long lasting relationships with clients through heartfelt and bespoke attention, with highest integrity.

MAIN RESPONSIBILITIES

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- Advise and support customers on all product categories to satisfy clients’ needs and ensure the most memorable omnichannel experience;

- Be a storyteller, suggesting and surprising, delivering quality and consistency of service to develop client relationships and sales services;

- Support customers providing all type of information, including aftersales product care suggestions;

- Develop and maintain a customer portfolio through a proper client discovery and a bespoke experience in order to foster loyalty and establish long-term relationships;

- Collect and update client data, in accordance with privacy policy and company procedures;

- Play an active role in customers’ events and animations whenever needed;

- Build a solid product knowledge, keeping updated with novelties, prices and stock availabilities.

PROFILE

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- Bachelor’s degree preferably, but not mandatory, with a fashion/linguistic focus;

- Fluency in Italian and English. A third language will be considered an advantage;

- Professional background: experience in direct sales to clients, preferably in a luxury goods boutique;

- Proficient with Excel / IT tools;

- Willing to work temporarily. The fixed-term contract is estimated to cover six or seven months with expected full-time working hours;

- Professionalism, enthusiasm, dynamism, ease of integration and teamwork complete the profile.

Hermès engages positive and passionate people who own the following requirements:

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- Excellent interpersonal and communication skills, with a customer service orientation;

- Team player mentality to build meaningful relationships and ability to work autonomously;

- Availability, flexibility and dynamism to function in a high-pace environment;

- Determined to be part of a people centric retail project, for which is required vocation for human values, passion and a strong aesthetic sense.

In Hermès diversity of experience and perspectives create a better work environment, we value, ensure and believe in gender equality, welcoming individuals of all backgrounds. xysqume Join the human adventure of Hermès!

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📌 Sales Associate Temporary - Boutique Torino
🏢 HERMES MAROQUINERIE-SELLERIE (HMS)
📍 Torino