Your Mission
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In this role, you will deliver relocation related activities and accompany expatriates, employed by global companies, on orientation tours, school / house visits and support them with their settling-in in the selected local area
What you will do
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- Orientation tour: accompany the transferee during look and see program to help them familiarize with the local area
- School search: support the transferee with school selection (international schools / private / bilingual) and accompany during school visists
- Home search: review of housing needs, arrange and accompany on property viewing appointments
- Settling-in: support the transferee with property’s move-in and utilities connection
- Correct and consistent execution of client’s instructions and directions
- Deliver a great customer experience ending in excellent customer satisfaction
What you will bring to the role
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- Free-lance status with own VAT Registration
- Live in Ravenna and have in-depth knowledge of the local area and customs
- Minimum 2 years experience in a similar customer-oriented position
- Ideally you already have some experience in the relocation or global mobility industry
- Ideally you have lived abroad / have a multicultural background
- Advanced written and spoken English and Italian, other languages are a plus
- Proactive approach, positive attitude and ability to make decisions independently
- Problem solving skills and empathic approach
- Excellent time management skills, with an ability to plan and manage workload under pressure
- Experience in the use of MS-Office and your own Laptop xysqume
- Valid Drivers’ License and car
What we offer
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- A position that offers flexibility and autonomy. As a freelance, your working activity will depend on the season and the clients' needs
- An opportunity to collaborate with an international and multicultural team, who change lives, reinvent global mobility, and exceed customer expectations
- We are a future-orientated business, constantly striving for innovation and digitalization
- We offer a structured induction and training program
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📌 Freelance Relocation Consultant (Ravenna)
🏢 Professional Relo
📍 Ravenna
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