Network Technician (Freelance | Onsite IT Support)
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Job Description
We're hiring Network Technicians to provide onsite IT and network support at various locations for a leading international retail client. This is a freelance, on-demand role, with assignments given based on your location and availability.
Key Responsibilities
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- Offer onsite IT and network support at customer sites.
- Troubleshoot and fix network and connectivity issues.
- Install and swap out routers, switches, Wi‑Fi access points, and other IT equipment.
- Handle hardware upgrades and break/fix support tasks.
- Complete service reports and update support tickets after each job.
- Coordinate with remote support teams to resolve technical issues.
Requirements
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- A minimum of 2 years' experience in onsite IT or network support.
- Good working knowledge of LAN/WAN, TCP/IP, DNS,
DHCP, VLAN, Wi‑Fi, and VPN.
- Hands‑on experience with Cisco, HP, Aruba, Fortinet, or similar vendor equipment.
- Strong troubleshooting skills and clear communication.
- A valid driver's license and readiness to travel.
- Fluency in Italian.
- Good English proficiency (required).
Preferred Qualifications
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- Certification such as CCNA, CompTIA Network+, or equivalent.
- Prior experience in IT support for retail stores or similar environments.
What We Offer
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- A flexible freelance setup with assignments as needed.
- Competitive pay per service visit.
- Consistent opportunities for new assignments.
- The chance to work with a well‑known international retail company. xysqume
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