Responsibilities
- Act as main point of contact for an assigned group of clients, supporting them throughout the project lifecycle from onboarding through go-live, ensuring a smooth and well-coordinated client journey.
- Support clients in preparing for implementation and testing phases, including UAT and conformance testing, providing guidance, clarification, and follow-up to help them validate the solution.
- Coordinate project-related communications, including regular updates, release communications, and operational messages, ensuring information is clear and aligned across all stakeholders.
- Organize meetings, track actions, and help resolve issues or questions in a timely and structured way, working with clients and internal teams.
- Review documentation and specifications, contribute to client readiness activities, and support continuous improvement initiatives aimed at enhancing processes and service quality.

Profile / Qualifications
- Education & experience: Bachelor’s degree in Economics, Finance, Business Administration or related field.



1-2 years of experience in client services, operations, project coordination, or similar roles (internships and junior profiles are welcome).
- Technical skills: Strong understanding of financial markets or financial services environments; familiarity with client service operations and/or CCP environments is an advantage; experience with CRM and service management tools; interest in technology, project coordination, and operational processes.
- Soft skills: Attention to detail and analytical thinking; excellent organisational and multitasking skills; strong client orientation and relationship-building; clear and effective communication (written and verbal); proactive problem-solving mindset and ability to work in a fast-paced environment; team player, adaptable and comfortable working under structured deadlines.
- Languages: Fluency in Italian (or French) and English, both written and spoken.

Equal Opportunity
We are pr

📌 Clearing Client Readiness junior analyst (Italia)
🏢 Euronext
📍 Italia