NATURE OF WORK
This position will serve several roles and functions within the organization. This position will perform receptionist, administrative, and clerical type of work. While maintaining an open communication with management, consistently maintaining a professional, courteous attitude when interacting with residents, co-workers and the general public. The primary duties of the Front Desk Administrator will include answering incoming phone calls and assisting tenants and the general public with various questions and concerns which may include minor problems and complaints. In addition, the Front Desk Administrator will receive monthly rent, create work orders, bill work order charges to tenants if needed, close work orders, receive and disperse mail in a confidential manner. This position will also assist customers with filling out applications and will put together and break down tenant files when requested. The position will provide a support role to the Property and Assistant Property Managers as needed.
The Front Desk Administrator will be responsible for the organization of applications and other necessary customer documents and forms found in the administrative area. This position will handle all waiting list intake responsibilities, will serve as backup to input all applications into the software system, will assist with filing and may assist with scheduling and tracking inspections. The Front Desk Administrator will be responsible for the care of copier, fax machine, and other office equipment as required including cleaning these items of excess documents, placing faxed documents in the mailboxes of the designated employee and calling the appropriate contractor when this equipment needs service. This position must be able to communicate well and be able to follow verbal and written instructions.
EXAMPLES OF WORK
Answer incoming calls
Provide resource assistance to clients and potential clients
Receive rent and other payments
Balance drawers daily
Trac
📌 Front Desk Administrator (Italia)
🏢 Altro
📍 Italia
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