Sharp Brains Solutions is seeking a DSS L1 Desktop Support professional for on-site support in Parma, Italy. This freelance/B2B role focuses on delivering first-line technical assistance for hardware, software, and network issues.
You will troubleshoot Windows 10/11, manage user accounts in Active Directory, handle VPN connections, and document incidents in the ticketing system. The ideal candidate has 1–3 years of relevant experience and strong customer service skills.
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📌 On-Site Desktop Support Technician (Italia)
🏢 Altro
📍 Italia
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