Position Overview
We are seeking a dynamic and customer‑focused Inside Sales Representative to manage and grow a diverse portfolio of HVAC‑R customers across a broad European market. The role is client‑facing, high‑volume sales conducted primarily through digital channels and can be based in Belluno with flexibility for remote work.
Key Responsibilities
- Build and maintain strong relationships with HVAC‑R customers via remote channels (video, phone, email)
- Manage a high‑volume, diverse portfolio of regional and international accounts, ensuring consistent engagement and follow‑up
- Conduct regular customer check‑ins to understand needs and identify growth opportunities
- Drive upsell and cross‑sell initiatives across the full product and solutions portfolio, clearly translating technical value into customer benefits
- Lead pricing discussions and contract negotiations within defined frameworks
- Own and maintain a healthy sales pipeline within CRM systems, ensuring accurate forecasting and documentation
- Act as the primary point of contact for assigned accounts,
coordinating internally to deliver a seamless customer experience
- Identify and develop "hidden champions" within customer organizations to expand business potential
- Monitor HVAC‑R market trends, competitor activity, and customer challenges to inform sales strategy
- Engage with agents and support indirect sales channels where relevant
- Proactively identify new opportunities within existing accounts and the wider market
Required Skills and Qualifications
- 1‑3 years’ experience in sales, account management, or technical sales
- Proven ability to manage a broad portfolio with strong prioritization, time management, and follow‑up discipline
- Experience working towards targets and sales quotas in a high‑volume environment, with a results‑driven mindset
- Strong communication skills, particularly in remote/digital customer engagement
- Customer‑centric and solution‑oriented approach, with the ability to
📌 Inside Sales Representative (Italia)
🏢 Copeland Controls
📍 Italia
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