Division coordinator for customer quality concerns related to traded products.
Representative to provide proper answers to customer quality concerns.
Do you have what it takes to shape a better tomorrow?
We’re Parker, a multinational company. We’re looking for team players to provide our customers with high-quality products, systems and services across a wide range of industries. Receive, log, prioritize, and manage customer complaints/quality notifications per defined procedures and response targets.
Communicate clearly with Sales Companies on status, required information, and resolution plan; quarantine, stock checks, shipment holds) based on risk and scope.
Returns / RMA Support
Support RMA/returns activities: documentation, segregation/identification, evaluation support, and disposition coordination.
Ensure returned material is controlled per procedure and outcomes are communicated to relevant stakeholders.
Support investigations using 8D, 5-Why, Fishbone/Ishikawa, and evidence-based problem solving.
Support containment actions; Data Management, Metrics & Reporting




~ Maintain accurate complaint/CAPA records and supporting evidence in designated systems.

Two to three years of experience in an industrial environment is preferred.
Experience in quality, customer complaints, or customer-facing technical support, ideally involving traded products and supplier coordination.
Working knowledge of ISO 9001 fundamentals and documentation control.
Evidence-based investigation, risk awareness, and effective CAPA follow-through.
Accurate records, prioritization, and disciplined documentation control.
Effective coordination with quality, operations, engineering, purchasing, suppliers, and compliance resources (including Notified Bodies when applicable).
Language: Fluent in english speaking, writing and reading. Any additional language knowledge will be a plus.
Solid employer present on the market for over 100 years.
Attractive compensation packages designed to hire and retai

📌 Graduate Engineer (Italia)
🏢 Parker Hannifin
📍 Italia