We have an exciting opportunity for you to join our team of Operation Support Agents.
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. We love what we do, and we do it well. Our reach is big, and so are our dreams. Ensuring that customers’ urgent packages get to the right place, on time
Answering incoming calls from customers in relation to shipment collection requests and delivery inquiries
Checking and investigating failed shipments deliveries or collections when needed; Entering data into our in-house tracking system
Running clear and effective communication and collaboration with the team, your manager, and other operations stations
Good communication and social skills
Ability to manage own time effectively with attention to detail
Training to get you started and on-the-job learning opportunities
Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
Employee Assistance Program for you and your family in difficult life situations
Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Our Company
FedEx is one of the world’s largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by “Fortune” magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability
📌 Agente Customer Service (Italia)
🏢 Fedex
📍 Italia
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