The Services Specialist – Resource Management will be responsible for overseeing and optimizing the deployment and career development of our Field Service Engineers workforce. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity. Our team plays an integral role by helping the business plan for the future. As a diverse and inclusive workplace, Baker Hughes IET values the unique perspectives and backgrounds of its employees. Workforce Planning & Assignment Oversight Global Control and E&I; field resource deployment planning and execution for both internal and external FSEs Defining and executing resource strategies to optimize the mix of internal FSE and external contractors. Ensuring accurate demand forecasting and capacity planning in collaboration with Business Units and the Demand & Capacity (D&C;) team. Leading the assignment of the FSEs based on skills, availability, rest requirements, and customer priorities. Guarantee compliance with Fit For Job (FFJ)



procedures and Fatigue Management policies Pool Management Managing a global pool of FSE (approx. 15 FSEs) aligning assignments with project requirements and productivity goals. Maintaining and regularly update the Site Ops management main KPI such as: Utilization; Worked Hrs; Fatigue Policy; Team Certification; FFJ; HSE and NPS (FEPA) Evaluating ongoing assignments to ensure alignment with strategy, quality, and cost targets. Implementing and oversee development career paths for FSEs population, including training programs and mentorship initiatives in partnership with the GTS Training Academy. Conducting regular performance reviews, career discussions, and skill gap analyses. Encouraging multi-skill development and support upskilling initiatives, including certification achievements. Operational Efficiency & Continuous Improvement Driving Lean initiatives and efficiency programs through automation, tooling, and data-driven decision-making. Ensuring effecti

📌 Services specialist (Italia)
🏢 Baker Hughes
📍 Italia