Regional Operations Lead
This remote position supports our field investigations division and is the first line of support and oversight for the independent contractor partners.
Overall management for a group of geographically dispersed independent contractors conducting background field investigations on behalf of 1FORCE.
Consistent communication with field investigators to monitor inventory as well as production levels, timeliness, and quality requirements.
Provide necessary support for field investigators to include fee approval, manifesting compliance, case note retention/compliance, case assignments, timeliness and quality status, training requirements and case incentive opportunities as they occur.
Leverage customer and internal data platforms to identify trends, problem areas and growth opportunities.
Monitors the workload and distribution of items across a region, including monitoring and approving incentives for independent contractors.
Must be a leader, motivator, highly organized and always maintain a professional demeanor.




Thorough understanding of agency programs to include DCSA, DHS-Wide and other BI contracts.
Flexibility, adaptability and able to work with others at all levels in a rapidly changing environment.
A desire to create new relationships quickly and demonstrated communications skills to clearly explain detailed strategies and complex subjects to management and Customer
Demonstrated ability to effectively manage multiple processes and projects with short deadlines and changing priorities.
Strong work ethics to include punctuality, organization and attention to detail.
Must have experience working with DCSA’s PIPS and FWS programs.
Working knowledge and skills with MS Office Suite.
A Bachelor’s degree or demonstrated experience in managing remote field staff in the personnel security industry as described below.
Work Experience
3+ years of experience managing 40+ personnel security field investigators (DCSA, DHS-Wide contracts preferred).
3+ y

📌 Weekend Operations Manager (Italia)
🏢 Sicurezza / Sistema penitenziario
📍 Italia