Skills
MS Teams, Teams Voice / Telephony, Teams Direct Routing, Teams App integration
Position Overview
We are looking for an experienced Cloud Solution Architect (CSA) with a strong specialization in Microsoft Teams and Teams Phone .
As part of Global Delivery, you will deliver scalable, repeatable, and high‐quality technical engagements for enterprise customers worldwide, helping them modernize collaboration and voice platforms across hybrid and cloud environments. You will act as a trusted technical advisor , guiding customers through adoption, migration, and optimization of Microsoft Teams workloads, including enterprise voice scenarios.
1) Lead and deliver remote and hybrid customer engagements focused on:
Microsoft Teams (Chat, Meetings, Collaboration)
Teams Phone (Calling Plans, Operator Connect, Direct Routing)
Teams Rooms and meeting experiences (where applicable)
2) Design and implement modern collaboration and voice architectures, aligned with Microsoft best practices.
3) Drive Teams and voice modernization journeys, including:
Migration from Skype for Business or legacy PBX systems to Teams
Teams Phone readiness, design, and rollout
4) Provide technical leadership during assessment, design, deployment, and optimization phases.
5) Act as a subject matter expert (SME) for Teams and Teams Phone within Global Delivery.
6) Collaborate with other CSAs, partners, and field teams to ensure consistent and repeatable delivery at scale.
7) Support operational readiness, service reliability, and governance best practices.
8) Capture and share technical patterns, best practices, and lessons learned within the CSA community.
Required Technical Skills
Deep hands‐on experience with:
Microsoft Teams
Teams Phone
Strong knowledge of:
Teams calling architecture and media flows
Direct Routing, Operator Connect, and Calling Plans
Teams meetings, conferencing, and collaboration features
Experience with:
Microsoft 365
Identity‐based access and authentication models
Solid unders
📌 Solution Architect- MS Teams (Italia)
🏢 Altro
📍 Italia