Trilogy in Bologna is seeking a Technical Support Engineer to resolve complex, escalated tickets using deep technical investigation and AI-assisted workflows. You will own issues from discovery to resolution, documenting diagnostic steps for future agents and AI processes.
The role emphasizes REST APIs, JSON payloads, logs, and multi-stack troubleshooting. The position is full-time (40 hours/week) as a Contractor of Record with Crossover; compensation is $30 USD/hour, ~60,000 USD/year, paid
J-18808-Ljbffr
📌 AI-Driven Cross-Stack Technical Support Engineer (Italia)
🏢 Altro
📍 Italia
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