Overview Are you an Italian speaker ready to start your career abroad? At Mercier Consultancy, we are looking for a driven and customer-focused Italian-speaking Logistics Customer Support Specialist to join a leading international logistics provider in Greece.
In this customer-facing role, you'll be the primary point of contact for clients, assisting with shipment inquiries, coordinating deliveries, resolving logistics-related issues, and ensuring a seamless customer experience. Your communication skills and problem-solving mindset will play a key role in building strong customer relationships and delivering exceptional service.
If you 're ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we 've got you covered with a fully paid relocation package, enabling you to relocate to Greece stress-free.
Responsibilities
- Handle customer inquiries for Italian speaking customers
- Resolve complaints professionally to maintain high customer satisfaction




- Accurately document all customer interactions in the CRM system
- Collaborate with internal teams to improve product support and customer service processes

Requirements
- Native-level fluency in Italian (both written and spoken) is essential
- A minimum English proficiency of B2 is required
- Strong communication and problem-solving skills
- Comfortable using computers and willing to learn new software tools
- Ability to work in a team-oriented environment
- Willingness to relocate and live in Greece

Benefits
- Competitive Monthly Salary
- 2 Extra Salaries per year
- Monthly Performance Premio
- Fully Paid Relocation Package
- Continuous support during and before your relocation to Greece
- Fully Paid Training
- Positive international environment
- Health Insurance
- And Much More
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📌 Italian Customer Care For Delivery Logistics | Paid Relocation To Athens, Greece (Italia)
🏢 Mercier Consultancy MD
📍 Italia