Experteer Overview In this role you support the delivery of fintech and banking‑related custom software, acting as the bridge between customers and development teams. You will translate requirements into functional specs, help plan and monitor projects, and ensure smooth releases that align business needs with technical implementation. You work closely with banking operations and data management teams to coordinate delivery and maintain clear communication with stakeholders. This is a hands‑on, cross‑functional role with a meaningful impact on project outcomes and customer satisfaction.Responsibilities
- Support project planning, execution and monitoring of software development projects
- Coordinate activities between customers, developers and operations teams
- Collect and analyze customer requirements and translate into functional specifications
- Support prioritization of development activities and project timelines
- Coordinate daily activities of Banking Operations and Banking Data Management teams
- Manage and track customer tickets related to software functionalities and issues
- Backlog organization and follow‑up with development teams
- Act as operational point of contact for customers on ongoing projects
- Prepare project documentation;
support testing and validation phases
- Coordinate releases and maintenance activities;
ensure compliance with internal quality standards
Qualifications
- Bachelor's or Master's degree in CS, Software Engineering, Information Systems, Engineering, or in Business Administration, Economics or Finance with IT focus
- At least one year of experience in software project coordination, software delivery or functional analysis
- Experience with requirements gathering and functional analysis;
familiarity with SDLC
- Hands‑on exposure to software development projects
- Familiarity with project management and ticketing tools such as Zendesk or Jira
📌 Business Analyst (Italia)
🏢 Experteer Italy
📍 Italia
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