About the role
Reporting to the Outlet Manager, you will be responsible for delivering an exceptional Pool & Bar experience while ensuring attentive, personalized, and efficient service to our Guests.
Responsibilities
- Describe Pool & Bar food and beverage menu items to Guests, offering vivid descriptions of each item’s origin, taste, and preparation methods.
- Take and communicate Guest orders, including special requests or dietary needs, to the bar and kitchen using the hotel’s point‑of‑sales system.
- Coordinate service timings to ensure prompt and seamless delivery while maintaining food and beverage quality.
- Provide attentive poolside service, including delivering food and drinks to sun loungers and tables, checking orders for accuracy, and ensuring Guests’ comfort throughout their stay at the pool area.
- Anticipate Guest needs, ascertain satisfaction, offer suggestions, and respond promptly and professionally to Guest concerns or requests, maintaining a visible presence in the pool and bar operation.




- Properly and accurately close Guest checks; process cash and credit card payments; manage voided checks or complimentary items in accordance with hotel procedures.
- Maintain cleanliness and organization of poolside areas, bar counters, tables, loungers, and service stations; assist with set‑up and breakdown of pool and bar areas in line with operational standards.

Qualifications
- High school education or equivalent experience.
- At least three years of experience in luxury hotels, beach clubs, resorts, or stand‑alone high‑end bars or pool operations, preferably in a similar role.
- International experience considered an asset.
- Strong attention to detail, excellent interpersonal and communication skills, and the ability to multitask in a fast‑paced outdoor environment.
- Ability to accurately process cash and credit card transactions.
- Ability to carry trays and work comfortably in an outdoor poolside environment.
- Proficiency in English and Italian.

📌 Commis de Rang for our Pool (Italia)
🏢 Four Seasons Hotels
📍 Italia