10 ago
|
W Hotels
|
Italia
Overview At W Rome, dining is atmosphere, energy, attention to detail, and the ability to create memorable experiences through people, style, and execution. We are looking for a Restaurant Manager who combines operational excellence, leadership, and a strong sense of hospitality to lead our restaurant operations with confidence and vision. Responsibilities
- Restaurant Operations & Service Excellence
- Oversee day-to-day restaurant operations, ensuring smooth and efficient service.
- Maintain exceptional service, hygiene, and presentation standards across all outlets.
- Support the floor team during peak service periods and high-demand operations.
- Monitor service flow and guest experience from arrival to departure.
- Team Leadership & Development
- Lead, coach, and motivate the restaurant team to deliver high-level performance.
- Foster a collaborative, positive, and guest-focused work environment.
- Identify training needs and support continuous learning and development.
- Ensure employees understand service expectations, procedures, and brand standards.
- Guest Experience
- Create a warm, engaging, and elevated hospitality experience for every guest.
- Handle guest feedback and resolve issues with professionalism and care.
- Build guest loyalty through personalized service and attention to detail.
- Continuously drive guest satisfaction and service improvement initiatives.
- Financial & Operational Management
- Support departmental financial performance through cost awareness and operational efficiency.
- Monitor staffing levels, productivity, purchasing, and daily operational needs.
- Ensure compliance with all food safety, sanitation, and liquor regulations.
- Recognize quality products and maintain high presentation standards.
Qualifications
- Previous experience in restaurant management or luxury hospitality Food & Beverage operations.
- Strong leadership and people management skills.
- Excellent communication and problem-solving abilities.
- Strong underst
📌 W Rome (Italia)
🏢 W Hotels
📍 Italia