At Burberry, we believe creativity opens spaces. Our purpose is to unlock the
power of imagination to push boundaries and open new possibilities for our
people, our customers and our communities. This is the core belief that has
guided Burberry since it was founded in 1856 and is central to how we operate as
a company today.
We aim to provide an environment for creative minds from different backgrounds
to thrive, bringing a wide range of skills and experiences to everything we do.
As a purposeful, values-driven brand, we are committed to being a force for good
in the world as well, creating the next generation of sustainable luxury for
customers, driving industry change and championing our communities.
JOB PURPOSE
Support the Store Director in leading the store to deliver exceptional sales,
service, and operational excellence. Act as a role model for Burberry values,
coaching and developing the team to provide a world-class client experience
while achieving commercial objectives. Deputise for the Store Director as
required.
RESPONSIBILITIES
Leadership & People Development
Support the Store Director in inspiring, leading, and developing a diverse team
to deliver outstanding results in sales, service, and operational excellence.
Act as a day-to-day leader on the shop floor, setting pace and standards for
client experience and sales performance.
Provide real-time coaching and feedback to team members to build capability and
drive continuous improvement.
Assist in identifying and nurturing internal talent, supporting succession
planning and career progression within the store.
Lead onboarding and integration of new team members.
Deputise for the Store Director when required, ensuring continuity of leadership
and decision-making.
Client Experience & Brand Ambassadorship
Champion the Burberry Experience on the shop floor, ensuring every client
receives a personalised and memorable journey.
Manage client flow and floor coverage to maximise servi
📌 Assistant Store Director (Milano)
🏢 Burberry
📍 Milano
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