ph3Job Description /h3 p The Global Risk Compliance (GRC) organization serves as American Express’ independent risk management function. GRC maintains the enterprise risk framework, provides oversight and challenge, and monitors key risks. By embedding risk discipline into strategy and operations, GRC enables responsible growth, innovation, and long‑term value creation while protecting customers and shareholders. /p p The Global Risk Compliance Organization is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. /p p Global Risk Compliance creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. Colleagues at Global Risk Compliance are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. /p p The International CRO organization within Global Risk and Compliance (GRC) is responsible for identifying and managing risk across all processes and geographies at American Express. /p p Operational Risk Management (ORM) helps ensure that operational risks are identified, assessed, mitigated, monitored, reported and escalated in alignment with the Operational Risk Management Framework (ORMF), Enterprise policies and applicable regulatory expectations. /p p The Senior Manager, Operational Risk, Enterprise Risk Management Italy, within the GRC organization, will support second line of defense oversight of operational risk for the Italian legal entity and market. We are seeking an experienced risk leader to be a part of this exciting journey. The role will have a dual reporting line to the Italy Chief Risk Officer (CRO) locally and the Enterprise ORM team, ensuring both local legal entity accountability and alignment with Enterprise ORM expectations. The colleague will help interpret and apply the ORMF to the Italian legal entity context, provide operational risk subject matter expertise, support governance and regulatory engagement, and develop insight into the operational risk profile of the legal entity using available risk data, reporting and business context. The incumbent will support the Italy CRO and the (ORM Director) in providing independent second line oversight of operational risk and strengthen the governance structure for our Italian businesses. /p h3Responsibilities /h3 ul liAct as an operational risk subject matter expert, helping interpret and apply the ORMF, Enterprise expectations and core operational risk elements in a way that is proportionate to the Italian legal entity context. /li liOversee and help articulate the operational risk profile of risk-generating activities relative to the overall risk profile of the legal entity.



/li liProvide risk-informed perspective and challenge on matters that could materially affect the legal entity operational risk profile, governance or regulatory position. /li liSupport operational risk reporting and governance materials at the level of detail appropriate to the audience and forum. /li liReview issues and findings impacting ILE, and oversee effective remediation /li liOwn ILE Ops Risk Governance Documents, where required /li li2nd Line oversight lead for ILE Regulatory Change Management relating to Ops Risk. /li liParticipate in the Risk Appetite Framework (RAF) refresh process and seek to align International Legal Entities (ILE) Ops Risk metrics with Enterprise (as far as possible) /li liAct as the main point of contact for Operational Risk for regulators, Audit and local Leadership /li liAct as the Operational Risk representative on any LE‑specific risk management committee, and point of contact for Operational Risk at LE board meetings (as required) /li liHelp identify emerging operational risks, themes or areas requiring further management attention, action or escalation for the ILE. /li liPartner with local stakeholders to support consistent interpretation of requirements and effective alignment between legal entity and Enterprise expectations. /li liCoordinate with Enterprise Risk Lead on 2nd Line testing, and/or support ILE Risk Type testing provide output of ILE testing to Enterprise for awareness and risk aggregation /li liEnsure appropriate communication of risks between the ILE and Enterprise /li liSupport the ILE CRO in their oversight duties aligned to the Risk Governance Framework and applicable policies /li liWork with the Enterprise team to develop the LE metrics dashboard, including RAF metrics, aligned with applicable regulations /li liSupport operational risk reporting materials and dashboards, and governance materials at the level of detail appropriate to the audience and forum. /li /ul h3Minimum Qualifications /h3 ul li8+ years of leadership experience in risk management or a similar role; /li liStrong business acumen with a risk-reward control perspective; /li liExperience in interacting with regulators and familiarity with Italian regulatory landscape and requirements; /li liDemonstrated ability to successfully manage multiple priorities under pressure; /li liFluency in both English and Italian (verbal and written); /li liDegree in business, economics, engineering, law, risk management or a related field is preferred. /li /ul h3Leadership Skills /h3 ul liProven leader who can build, inspire,



and coach a team with a passion for the business; /li liExcellent relationship and influencing skills with the ability to build productive relationships across teams and levels of seniority; /li liSelf-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged; /li liProactive in identifying issues, delivering and escalating key findings, and advising on recommended solutions to correct issues or mitigate risks; /li liAbility to communicate oversight findings to colleagues, business partners, and senior leaders; /li liStrong verbal and written communication skills. /li /ul pEmployment eligibility to work with American Express in Italy is required as the company will not pursue visa sponsorship for these positions. /p pApplicable National Collective Bargaining Agreement: Terziario, Distribuzione e Servizi /p pSalary Range: €80.000 to €120.000 annually + premio + equity + benefits /p pThe advertised salary range is based on full-time employment and will be prorated for part‑time roles. /p h3About Us /h3 pAt American Express, our culture is built on a 175‑year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world‑class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. /p pAs part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well‑being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. /p h3About The Team /h3 pWe back you with benefits that support your holistic well‑being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: /p ul liCompetitive base salaries /li liBonus incentives /li liSupport for financial‑well‑being and retirement /li liComprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) /li liFlexible working model with hybrid, onsite or virtual arrangements depending on role and business need /li liGenerous paid parental leave policies (depending on your location) /li liFree access to global on‑site wellness centers staffed with nurses and doctors (depending on location) /li liFree and confidential counseling support through our Healthy Minds program /li liCareer development and training opportunities /li /ul pOffer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. /p /p #J-18808-Ljbffr

📌 Senior Manager, Operational Risk, Enterprise Risk Management Italy (Roma)
🏢 American Express
📍 Roma