ppWe are seeking an IT Support Specialist to provide onsite end-user, office infrastructure, /p passet management, and project-based support. The role involves troubleshooting, device /p plifecycle management, office IT infrastructure support, inventory management, and /p pcoordination with remote technical teams and third-party vendors. /p h3Key Responsibilities: /h3 h3End-User Support /h3 ul liProvide onsite support for desktops, laptops, mobile devices, printers, and peripherals /li liProvision, deploy, replace, and decommission IT equipment. /li liTroubleshoot hardware, software, connectivity, and user-related issues. /li liCoordinate escalations with Level 2 support teams. /li /ul h3Office Infrastructure Support /h3 ul liSupport office IT services including network connectivity, printing, voice, AV, and /li liworkplace technologies. /li liInstall, maintain, and troubleshoot switches, routers, access points, and related /li liAssist with smart office solutions, digital signage, and conference room technologies.



/li liCoordinate with vendors and support scheduled maintenance activities. /li /ul h3Asset Management /h3 ul liReceive, register, label, image, deploy, track, and maintain IT assets. /li liConduct inventory audits and maintain accurate asset records. /li liCoordinate warranty repairs, device redeployment, disposal, and stock management. /li liEnsure compliance with asset management policies and audit requirements. /li /ul h3Project Site Support /h3 ul liSupport office moves, hardware refreshes, equipment relocations, and infrastructure /li /ul pprojects. /p ul liAssist with business events, demonstrations, and technology deployments. /li liProvide remote hands support and escort third-party vendors when required. /li /ul h3Required Skills /h3 ul liExperience supporting Windows, macOS, Linux, mobile devices, printers, and office IT infrastructure. /li liBasic networking knowledge (LAN, Wi-Fi, switches, routers, access points). /li /ul /p #J-18808-Ljbffr

📌 Desktop Support Technician (Roma)
🏢 Sharp Brains
📍 Roma