11 ago
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Tripadvisor
|
Milano
11 ago
Tripadvisor
Milano
ppbJoin our Movement and Champion Restaurant Culture! /b /p p At TheFork we believe that the best things in life happen around the table, and we are on a mission to connect the world’s favorite restaurants and the broadest community of loyal diners.br/Finding the best dining experience for our Diners community or boosting restaurant performance for our Restaurateurs Partners has never been easier thanks to our signature products: /p ul li TheFork App: our free restaurant discovery booking app that helps you find your next table with ease. /li li TheFork Manager: our innovative software tool that digitizes restaurant operations, empowering our Restaurateurs to manage bookings efficiently and boost their revenue. /li li TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from TheFork app /li /ul pAt TheFork, we also believe that people truly make the difference. None of this would be possible without our vibrant Forkies community. Our strong core values—Better Together, Ownership, Respect, and Growth—are the guiding principles of everything we do, shaping our behaviors: “Come as you are,” “Dig in,” and “Make it Memorable”.br/TheFork leads the restaurant booking market in Europe and operates in 11 countries. Our offices boast a fully international team working together in a flexible, multicultural, and constructive environment that provides everyone with space to grow, both professionally and personally. To learn more about TheFork and our Forkies, explore our official site: /p h3What you will do: /h3 ul liEnsure your Restaurant portfolio will generate significant more revenue with TheFork month over month, by selling TheFork solutions to the Restaurants /li liNegotiate favorable win-win conditions, allowing the restaurants to optimize their margins and increase the seat-occupancy rate /li liBe the primary point of contact and build long-term relationships with customers /li liProvide support, mainly through email and phone, to your client portfolio and help them with their positioning strategy, revenue management and online marketing /li liSet up action plans defined with Sales and Marketing departments. You will work closely with our team of Marketing Restaurant Offer to develop promotional plans (including Festivals, other special offers, YUMS, and SUPER YUMS)
for your portfolio in order to ensure the best offer to our users /li liMonitor and take actions to ensure restaurants comply with our TCS and quality policies and that excellent B2C user experience is guaranteed /li liEnsure the support and training to use our tools /li liExpress user requirements and work with other departments to constantly improve product relevance of TheFork websites and applications leveraging your knowledge of restaurants /li liYour KPIs will include (but will not be limited to) and are subject to change based on business needs: ul liPromotions available across your portfolio /li liNumber of restaurants part of the YUMS/SUPERYUMS program across your portfolio /li liNumber and quality of restaurants participating in TheFork Festivals /li liNumber of upselling on TheFork Manager /li /ul /li /ul h3You Must Meet These Critical Qualifications /h3 ul li2+ years of experience in account management or relevant roles /li liLanguage: Native level of Italian and fluent English /li liA Fully computer literate - GSuite and Salesforce /li liSelf-starter, results-oriented person who loves to reach and exceed targets /li liKnowledge of the revenue management related issue /li liVery comfortable having conversations and negotiations over the phone /li liAnalytical and creative mind, able to offer the customers the best solutions /li liAble to quickly establish a climate of trust which conduces to the development of the business relationship /li liAutonomous and familiar to work with KPIs and targets /li liProven ability to manage multiple projects at a time /li /ul h3You Can Impress With These Additions: /h3 ul liExperience in the field of the Internet/Tech /li liExperience in pitching and selling promotions/deals/flash sales /li liExperience in dealing with a high number (20-50) of outbound and inbound calls and portfolios with numerous accounts (from 300 to 1000)
/li /ul h3What we offer you /h3 p A permanent contract (that can be useful in life) /p p⚖️Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely) /p p Fixed salary and premio /p p Lunch vouchers available for each working day (because yes, we like to try our best restaurants) /p p International teams and a multicultural environment spanning 10 offices across Europe /p p? Highly inclusive working environment /p p?♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc /p p Continuous learning and development programs /p p? Free access to the Calm app to help you build resilience wherever you are in your mental health journey /p p Dedicated parental leave and caregiver leave policies (12 weeks fully paid) /p p Health insurance fully covered by the company /p p ? Life Disability Insurance at no cost to the employee /p p Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure /p p Amazing offices with dining, coffee points and leisure area /p pAll hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately. /p pWe believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great. /p pTheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to Our HR team will review the request and respond accordingly. /p h3Apply for this job /h3 /p #J-18808-Ljbffr
📌 Sales Account Manager Italy (Milano)
🏢 Tripadvisor
📍 Milano