Empresas:
Meliá Hotels International
We are looking for Front Office Agent - Tenuta di Artimino Melia Collection
Seasonal Job - March to October
Staff House Available
Job Summary
: To manage properly all the activities related to Front Office Department
What will I be doing?
Check-in and check-out hotel guests in a timely and professional manner.
Process all payments according to established procedures.
Welcome guests in a friendly, prompt, and professional manner
Register guests, issue room keys and provide information on hotel services and room location
Up-sell rooms when possible, to maximize hotel revenue
Accurately process all cash and credit card transactions in accordance with established procedures
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Respond appropriately to guest complaints.
Make appropriate service recovery gestures in order to ensure total guest satisfaction.
Perform other duties as assigned.
Collaborate on Guest Experience tasks.
What are we looking for?




Candidate must be available to work various shifts including mornings, evenings, nights, weekends and/or holidays.
Must be fluent in English; other languages are preferred.
1-year experience in a fast environment in the same or similar position in a hotel/resort.
Passionate for Hospitality and with a strong attitude to interpersonal relationships.
Knowledge of Opera Cloud would be a plus.
Join us! Your benefits:
Excellent discounts through our global program My Melia Reward for you, your family, and your friends.
Many development and advancement opportunities as part of our global Melia Hotels International family.
Training and learning academy through eMelia, with the opportunity to learn up to 12 different languages to support your growth!
A variety of social events and activities focused on diversity and inclusion, creating opportunities to celebrate, as "We're Social!" is one of our values.
Restaurant Tickets - Meal Vouchers.
Requisitos
:

📌 Front Office Agent - Tenuta Di Artimino Member Of Melià Collection - () (Città Metropolitana di Roma)
🏢 Meliá Hotels International
📍 Città Metropolitana di Roma