ph3About the Role /h3 pXsolla is evolving its partner platform to support a growing portfolio of audience-specific products and experiences. This initiative is actively expanding, with new products and their dedicated entry points launching in phases throughout the year. /p pWe are looking for a Delivery Manager to drive execution of this program and, once products go live, to own the operational coordination that keeps them running smoothly. This is a two-phase role. In the build phase, you will coordinate delivery across Product, Engineering, Design, and Marketing to ship on schedule. Post-launch, you will run the operational backbone that connects each product to the teams supporting it. /p pReporting to the Business Accounts lead, this is a high-trust, high-visibility role at the center of one of Xsolla's core platform initiatives. /p h3Responsibilities /h3 h3Delivery Launch Coordination /h3 ul liOwn the delivery plan and timeline for the program rollout across an expanding set of products and their landing experiences; /li liMaintain a current dependency map across Product, Engineering, Design, and Marketing; identify and upscale risks and blockers before they affect delivery; /li liCoordinate cross-functional launch readiness for each new product release; /li liTrack progress in Jira and keep delivery status accurate and current; /li /ul h3Stakeholder Communication Meetings /h3 ul liPrepare and run recurring program meetings — distribute agendas in advance, capture action items, and follow them through to completion; /li liPublish a regular status update covering progress, upcoming launches, and active blockers; /li liAct as the primary point of contact for coordination questions across teams; /li liMaintain Confluence documentation for processes, decision logs,



and launch playbooks; /li /ul h3Operational Coordination /h3 ul liDesign and operate the collaboration framework connecting launched products with partner departments (Marketing, DevRel, Support, Product, Engineering) — intake, SLAs, escalation paths; /li liOperate the request intake and tracking system — receive needs, route to owners, monitor progress; /li liRun regular syncs with key contacts across departments and resolve or upscale blockers; /li liBuild and maintain operational playbooks so the model scales cleanly as the portfolio grows; /li /ul h3Insights Feedback Loop /h3 ul liCapture feedback from product teams and product owners, route actionable items, and close the loop; /li liSynthesize recurring themes into input for product prioritization; /li liTrack delivery and operational metrics and surface friction across the partner journey. /li /ul h3Requirements /h3 ul li3+ years of program, project, or delivery management experience in a technology or platform organization; /li liDemonstrated experience managing cross-team dependencies and stakeholder communication in a multi-team or multi-product environment; /li liProficiency with Jira and Confluence for tracking, reporting, and documentation; /li liStrong written and verbal communication, with experience producing status updates, meeting materials, and operational documentation; /li liAbility to work independently, manage competing priorities, and proactively identify and upscale issues; /li liTrack record of establishing and improving operational processes; /li liFluent English. /li /ul h3Nice to Have /h3 ul liBackground in gaming, digital commerce, or platform-as-a-service environments; /li liExperience launching products or platforms from zero to one; /li liFamiliarity with B2B SaaS, customer success, or partner-facing programs; /li liExperience working with distributed, async-first teams across multiple timezones. /li /ul /p #J-18808-Ljbffr

📌 Delivery Manager, Self-Service (Cis)
🏢 Xsolla
📍 Cis