DESCRIPTION
We are looking for a passionate talent to build our customer experience.
MISSION
The Sneaker Maker role is centered around Co-creation services transforming GG items into distinctive pieces that resonate with client needs and identity.
This position is not just about crafting custom sneakers, it is an invitation to inspire and deeply connect with clients, offering a personalized and empathetic co-creation experience that fosters durable connections with the brand.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Co-create personalized GG products with the clients employing a variety of drawing and illustration techniques
Guide clients through a unique co-creation experience, maintaining the brand's values and storytelling throughout their journey in the store
Play a proactive role in the sales process, aiming to meet business goals through strategic cross-selling and up-selling.
Support encompasses pre-sale and post-sale activities (including inventory management and customer loyalty efforts), contributing broadly to the store's operations
Ensure that customers are properly registered on the Golden App for effective customer segmentation and profiling
Maintain the co-creation area in good conditions adhering to our visual merchandising standards
Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards
Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth)
KEY REQUIREMENTS
Fluency in Italian and English.




Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce
Sales Experience: previous experience preferably in retail/ Customer service sector is considered as a plus
Problem solving and time management skills
Artistic skills and hand-drawings abilities (marker, watercolor, acrylic painting, little embroidery and basic sewing skills)
Empathy, solid communication and interpersonal skills, strong team attitudes
Flexibility to adapt to the evolving needs of the business and our customers
High school degree at least (design field is preferable)
Location: Milan
Tempo parziale 20 h/week
Salary Range: ******€ - ******€ RAL; 4° livello CCNL Commercio
Please be informed that if your profile aligns with the role's requirements, Golden Goose may rely on one of our recruiting partners to reach out to you.
For details on how we process your personal data, please refer to our Privacy Policy: Should you need any futher information, please feel free to get in touch ******.
We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness.
We encourage applications from individuals of all backgrounds, experiences and perspectives.
Because people are at the heart of everything we do.
In alignment with our dedication to equity and EU Pay Transparency Directive, we ensure a non-discriminatory recruitment process based on objective, gender-neutral criteria.
We focus entirely on equal pay for work of equal value, and we strictly do not request salary history from our applicants.
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📌 Sneaker Maker - Part Time - Milan (Milano)
🏢 Golden Goose
📍 Milano