Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance.
Named after its founder Ariane Prette, the brand was created in ****.
In ****, the Prette family decided to focus on silver jewellery with a cutting?edge design, while continuing to perpetuate Ariane's legacy.
With more than 400 of its own points of sale, APM Monaco is expanding and plans to open new stores worldwide, including a new location in Firenze Rinascente.
We are recruiting a Supervisor on a permanent contract to join our team.
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Sales
Achieve sales targets
Analyse sales reports and data to determine business needs and implement strategies
Define individual objectives for sales consultants
Motivate team members and ensure understanding of KPIs to improve performance
Collaborate with the marketing team
Customer Service
Ensure quality of customer service
Maintain communication with customers
Resolve customer complaints and support decisions made by sales advisors
Operations
Maintain the shop's presentation, organisation and upkeep
Ensure payment procedures are followed




Monitor expenditure on blinds
Set up staff schedules as required
Manage inventory and ensure staff are trained in POS usage
Maintain good communication with company members and other stores
Visual Merchandising
Improve and maintain merchandising guidelines
Ensure the store is clean, organised and compliant with management guidelines
Collaborate with logistics and marketing teams to ensure the correct product range
Identify and communicate defective products promptly
Communicate stock requirements
Human Resources
Participate in recruitment, training and development of staff
Develop and monitor xysqume training programmes
Evaluate staff performance and provide continuous feedback to improve performance
Assist in resolving HR problems
Ensure professional image and standards reflect the brand image
Qualifications and Requirements
Solid experience as a Senior Sales Associate
Experience in luxury/fashion retail and visual merchandising
Fluency in English and Italian
Proficient in analysing sales reports and responding quickly
Strong communication and organisational skills
Flexible working hours (evenings, weekends and bank holidays)
#J-*****-Ljbffr

📌 Supervisor H/F - Firenze Rinascente
🏢 APM MONACO
📍 Firenze