PpbLocation: /b Florence, Italy (In-Person) /p pWe are looking for an experienced bTour Operations OTA Executive /b to join our team in Florence, supporting our Spain Museums business. /p pThis is a full-time, office-based position. bOnly candidates with previous tour operator experience will be considered. /b /p h3Mandatory Requirements /h3 pApplicants bmust /b meet ball /b of the following requirements: /p ul libMinimum 2 years of experience working for a tour operator, DMC, incoming travel agency, or tours activities company. /b /li libHands-on experience managing daily tour operations from booking through completion. /b /li libStrong experience with OTA platforms, including GetYourGuide, Viator, Headout, Tiqets, Tripadvisor Experiences, and similar distribution channels. /b /li libStrong working knowledge of Rezdy booking system (mandatory). /b /li liExperience managing reservations, availability, inventory, pricing, and booking modifications. /li liExperience coordinating suppliers, guides, transportation providers, and operational logistics. /li liExperience handling customer service before, during, and after tours. /li liExperience managing high-volume bookings and multiple daily departures. /li liExcellent organizational and multitasking skills.



/li liFluent English (spoken and written). /li liStrong computer skills, including Google Workspace, CRM systems, and booking platforms. /li liAbility to work efficiently in a fast-paced environment. /li liHigh attention to detail and strong problem-solving skills. /li liMust be based in Florence or the surrounding area with a valid Italian work permit. /li liAvailable to work full-time from our Florence office, including weekends and public holidays when required. /li /ul h3Preferred Qualifications /h3 ul liSpanish and/or Italian language skills. /li liAdditional languages such as French, German, or Portuguese. /li liExperience with museums, attractions, or cultural tourism. /li liSales or account management experience within the tourism industry. /li /ul h3What We Offer /h3 ul liFull-time position based in Florence, Italy. /li liCompetitive salary based on experience. /li liDynamic international work environment. /li liCareer growth opportunities. /li liThe opportunity to work with one of Spain's leading museums and attractions businesses. /li /ul pbIndustry: /b Tourism | Museums | Attractions | Travel Experiences /p pbEmployment Type: /b Full-Time /p /p #J-18808-Ljbffr

📌 Tour operations & ota executive – spain museums (Firenze)
🏢 Italy Pass Tours
📍 Firenze