About the PositionPrestige Travel Agency by Mich is looking for aTravel Experience Specialist (Luxury & Leisure)to support clients in planning and managing exceptional travel experiences.
This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.
You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from the comfort of your home.
What You'll DoProvide responsive and professional customer support via phone, email, and online messaging
Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations
Communicate essential travel details, documentation requirements, and agency guidelines
Monitor bookings to ensure accuracy and follow up to confirm client satisfaction
Resolve client questions or concerns with care and a solutions-focused mindset
Maintain organized records and update internal systems as needed
What We're Looking ForStrong communication and interpersonal skills




Customer service experience in travel, hospitality, or a related field preferred
Ability to work independently in a remote environment
High level of organization and attention to detail
Comfortable using digital tools, booking platforms, and communication software
Passion for travel and creating positive client experiences
Why Join UsFully remote position (work from anywhere within approved locations)
Flexible work schedule options
Career development and advancement opportunities
Travel-related perks and industry discounts
Collaborative and supportive team culture with training provided
Equal Opportunity EmployerPrestige Travel Agency by Mich is proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds.
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