Summary
ABOUT SAINT LAURENT Founded in ****, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a **** collection called 'Rive Gauche', synonymous with youth and freedom.
This shift represented a first critical step in the modernization of fashion and revolutionized the sociocultural landscape.
In ****, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April ****, continues to position the house at the summit of the luxury universe.
Today, Saint Laurent collections include women's and men's ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.
Job Description
PURPOSE OF THE POSITION:
A Client Advisor contribute actively to the store sales and key indicators achievement.
They are providing a unique, memorable, sophisticated, and everlasting experience to all external and internal clients.
They also support the management team and colleagues while consistently upholding our Maison values, image, and standards.
MISSIONS & RESPONSIBILITIES
Provide an outstanding client and after-sale service to all visitors and clients
Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
Cultivate a robust client portfolio to secure a proactive and growing business
Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
Know how to create personalized, versatile,



and timeless silhouettes for the client and demonstrating your passion for the fashion culture
Show a transparent and genuine attitude with the client and create a unique connection with them
Communicate in a professional and authentic way, with clients and colleagues
Effectively use all the available tools to optimize business opportunities
Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit
Adhere to all company policies and operational procedures and follow them
PROFILE
A preferred professional experience in providing a high quality service focused on Client expectations
, i.e. in fashion & accessory retail, in customer service or in luxury hospitality
Have
personal taste and passion for the fashion culture
, like to
create personalized looks
Have a natural
business mindset
and an entrepreneurial spirit
Open-minded and looking for a company valuing
audacity and authenticity
Strong team spirit
to achieve common goals
At ease with using
tools and applications
, learns fast with new technologies
Motivation to work in a fast-paced environment, able to multitask & prioritize
Proactive,



enthusiastic, & with a problem-solving attitude
Excellent written, oral & listening skills, in English and local language
Embrace change and see it as an opportunity to grow and develop
WHAT WE OFFER:
Applicable CCNL: Commercio - Terziario
Category: Impiegato
Indicative starting compensation: ****** €
Eligibility to sales incentives as per company policy
Benefits : in addition to those provided under the applicable National Collective Labor Agreement and by law, further benefits and initiatives are offered in accordance with company policies.
Kering is committed to diversity and inclusion and to providing equal opportunities in employment.
We believe diversity in all its forms – disability, age, color, ancestry, sex, national origin, sexual orientation, age, citizenship, marital status, gender identity, religion – enriches the workplace.
It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world.
As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
The selection process is open to candidates of any gender, age, origin, orientation, or background, in full compliance with the principles of equal opportunities, non-discrimination, and pay transparency.
Job Type
Fixed Term (Fixed Term)
Start Date
Schedule
Tempo pieno
Organization
SL Luxury Retail S.r.l.

📌 Saint Laurent Client Advisor (Milano)
🏢 Saint Laurent
📍 Milano