ph3JOB PURPOSE /h3 pTo be the "ambassador" who conveys the Brand's philosophy and values.
As such, to be responsible to maximize the sales performance by fostering the relationship with the customers and developing their Brand loyalty, providing a unique experience in our store and guiding the client into our world.
/p h3RESPONSIBILITIES /h3 ul liWelcome and serve the customer providing an excellent in-store experience at all times.
/li liMaintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
/li liBe proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
/li liEnsure to be up-to-date knowing fashion trends and competitors.
/li liProve Brand and product knowledge.
/li liDeal effectively with customer complaints by liaising with the line manager when necessary.
/li liEnsure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
/li liContribute to ensure a high level of security and is attentive to prevent product thefts.




/li /ul h3KNOWLEDGE AND SKILLS /h3 ul liPassion for human relations and sales /li liProblem solving, curiosity and interest in luxury/fashion, art and design /li liExperience of building a long?lasting relationship with clients /li liBeing able to work in team as well as alone /li liExcellent communication and interpersonal skills /li liPassion and knowledge of the managed product category /li liFluent spoken English expected.
/li /ul pJoining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence.
The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
/p pPrada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics.
We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
/p /p #J-*****-Ljbffr

📌 Prada Client Advisor, Milano
🏢 Pvh Italy
📍 Milano