EngagementLong-term, Embedded Role
Si candidi in fretta: consulti la descrizione completa scorrendo verso il basso per scoprire tutti i requisiti di questo ruolo.
The OpportunityWe are seeking a seniorCisco High Touch Engineer (Red Badge)to support mission-critical networks within theItalian Public Sector, working closely with central government bodies, ministries, and public institutions.
This is a high-impact, trusted-advisor role embedded directly within the customer environment, operating at the highest tier of Cisco engineering excellence.
You will work alongside Cisco Sales, CX, and Engineering teams while becoming a core extension of the customer's IT organization.
Your RoleAct as theprimary technical authorityfor complex, business-critical network environments
Provide proactive and reactive high-touch engineering support
Lead SEV-1 / SEV-2 incidents and resolve chronic, large-scale network issues
Influence network architecture, upgrades, and long-term optimization
Build strong relationships with customer engineers, architects, and leadership




Drive escalations with Cisco TAC and global engineering teams
Technical ExpertiseDeep hands-on experience with enterprise or service provider IP networks
Strong knowledge ofTCP/IP, OSPF, IS-IS, BGP, MPLS, Segment Routing, QoS, IPv6
Cisco Routing & Switching (IOS-XE, IOS-XR, Catalyst, Nexus, WAN)
Exposure to automation and modern operations (Python, Ansible, APIs – preferred)
Experience & Certifications7–15+ yearsin senior network engineering, consulting, or high-level support roles
Proven experience supportinglarge, complex, mission-critical networks xysqume
CCNP required,CCIE strongly preferred
Why This RoleOperate at thehighest technical tierwithin Cisco's ecosystem
Act as atrusted advisor, not just a support engineer
Influence the stability, resilience, and future direction of critical public-sector networks
Backed byCiscoand delivered throughAcuative, a trusted Cisco CX partner
This is a role for engineers who want to shape outcomes, not just fix incidents.
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📌 Senior Network Engineer (Bardi)
🏢 Acuative
📍 Bardi