Global Service Desk Lead — Hybrid, ITIL, Bilingual (Formigine)

Global Service Desk Lead — Hybrid, ITIL, Bilingual (Formigine)

11 ago
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FTP srl · Information Technology Solutions
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Formigine

11 ago

FTP srl · Information Technology Solutions

Formigine

FTP srl in Formigine is seeking a Service Desk Manager to lead the Service Desk, ensuring top-tier support for our internal organization and international clients, and to drive continuous improvement across workflows.

The role requires 3-5+ years of leadership in IT support, strong ITIL knowledge (certification a plus), fluent Italian and English, and a customer-centric, collaborative mindset. Hybrid work model based in Formigine; salary €40,000–€45,000 per year.

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📌 Global Service Desk Lead — Hybrid, ITIL, Bilingual (Formigine)
🏢 FTP srl · Information Technology Solutions
📍 Formigine

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