Job Description Summary
Own the project control activity globally and drive consistent functional specifications and common global processes for project implementation. Activities that are conducted to better understand or ultimately meet the expectations of the customer impact departmental operations and are responsible for planning and execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures. Some judgment may be required but this is typically with guidance.

Job Description
Role Overview
We are seeking a Customer Application / Solution Engineer to provide advanced technical and project expertise across the full project lifecycle, from pre-contract (ITO) through execution (OTR).

The role acts as a key interface between commercial, engineering, and project execution teams, ensuring that customer expectations are translated into optimized, executable, and globally consistent technical solutions.

A key aspect of the role is owning project control activities globally , driving consistency in functional specifications and ensuring alignment across global project implementation processes.

Key Responsibilities
Pre-ITO / ITO Phase (Technical & Commercial Support)

Provide technical expertise during bid and proposal phases in collaboration with commercial teams

Analyze customer needs and define optimized technical solutions (scope, design, cost, schedule, industrial scheme)

Perform performance estimation, system sizing, efficiency calculations, and economic analysis

Support bid strategies by evaluating technical feasibility, risks, and customer value

Ensure compliance with internal policies, procedures, and contractual requirements

Translate customer expectations into clear technical and functional specifications

OTR Phase (Execution & Customization)





Support product customization and implementation for specific customer requirements

Develop detailed technical specifications and costing inputs for execution teams

Ensure smooth transition from proposal to execution phases in collaboration with project teams

Support delivery of engineered solutions aligned with customer expectations

Project Control & Global Consistency

Own project control activities on a global level, ensuring consistency in execution standards

Drive the development and alignment of functional specifications across projects

Support the implementation of common global processes for project execution

Monitor and support planning and execution activities to ensure project alignment with expectationsContribute to improving understanding of customer expectations and translating them into delivery requirements

Technical Development & Decision Support

Develop deep expertise in the assigned technical discipline

Apply analytical thinking to solve engineering problems within standard functional practices and procedures

Use judgment, often with guidance, to propose solutions within defined parameters

Collaborate across multiple internal teams to support decision‑making and execution

Provide informal guidance to junior team members when required

Role Profile
This is primarily an execution‑focused role with some autonomy, operating within established engineering and project frameworks. While some judgment is required,



decisions are typically made within defined procedures and with managerial guidance.

The role impacts departmental operations and is responsible for planning and execution activities, ensuring alignment between customer expectations and delivery outcomes.

Must Have

Bachelor’s degree in Engineering or equivalent technical background (or relevant experience in lieu of degree)

Experience in Customer Application Engineering, Technical Engineering, or similar discipline

Strong understanding of engineering systems, performance analysis, and technical evaluation

Experience working across commercial and technical interfaces

Ability to interpret customer requirements and translate them into technical solutions

Strong communication and problem‑solving skills

Experience working in cross‑functional and global environments

Nice To Have

Experience in Power, Energy, Industrial, or complex engineering environments

Exposure to bid / proposal / tendering processes (ITO)

Understanding of project execution (OTR) lifecycle

Experience in project control or coordination activities

Ability to drive process consistency across global teams

Strong organizational and planning skills

Early leadership or mentoring capability

Knowledge of cost estimation or economic modelling

Note:

To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.

Additional Information
Relocation Assistance Provided: No

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