Overview

Job Openings: Work in Portugal - Customer Care/Italian Market (Remote Job with Accommodation).

About the job

Work in Portugal - Customer Care/Italian Market (Remote Job with Accommodation).

Want to Relocate to Portugal?

We are looking for Italian-speaking talents who want to build a career in Customer Operations & International Support while working in a diverse, multicultural environment in Lisbon.

Position: Customer Support Representative
Location: Remote in Portugal
Market: Italian-Speaking

Your Main Responsibilities

As part of the Customer Service Operations team, you will:

- Respond to customer requests via email, chat, contact forms, and calls
- Handle support tickets related to general queries, refunds, or incomplete services
- Call users to speed up case resolution and improve communication
- Perform back-office tasks that may involve outbound calls
- Conduct outbound calls to promote products, collect feedback, and support customer success
- Maintain accurate records using CRM tools




- Achieve performance goals and respect deadlines
- Provide operational feedback and escalate cases when needed

Salary Package With & Without Accommodation

What’s Offered

- Salary: Up to 1,000 + performance & complexity premio gross/monthly (14 salaries per year)
- Relocation Support: exceptional, for candidates moving from abroad

Accommodation Option:
Studio apartment in a company shared building for up to 12 months
Rent: 280/month , all utilities included (deducted from payslip)

Working Conditions

- 40 hours/week + 1 hour lunch break
- 22 vacation days per year
- If you work on a Portuguese public holiday, you receive a compensation day

Why Portugal?
A multicultural lifestyle, sunny climate, international work environment, career growth opportunities, and a great work-life balance.

How to apply or learn more? Feel free to message me!

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📌 Work in Portugal - Customer Care/Italian Market (Remote Job with Accomodation)!) (Genova)
🏢 Cross Border Talents
📍 Genova