Job Description:

We are seeking a dependable and customer-focused Customer Service Representative to support clients within the travel industry . This role is ideal for individuals who enjoy assisting others, communicating clearly, and delivering high-quality service throughout the travel planning process.

In this position, you will help respond to customer inquiries, provide travel-related information, and support a positive customer experience from start to finish.

Key Responsibilities:

- Respond to customer inquiries via phone, email, and online platforms

- Assist customers with travel-related questions and general support

- Provide accurate information regarding destinations, policies, and procedures

- Maintain professional, courteous, and timely communication





- Follow company service standards and operational guidelines

- Document customer interactions as required

Qualifications:

- Strong written and verbal communication skills

- Customer service experience preferred, but not required

- Ability to work independently and manage time effectively

- Comfortable using computers and online systems

- Detail-oriented with a customer-first approach

- Interest in the travel industry is a plus

What We Offer:

- Training and ongoing support

- Flexible scheduling options

- Opportunities for growth within the travel industry

- Supportive and collaborative team environment

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📌 Customer Service Representative – Travel Industry (Desenzano del Garda)
🏢 HB Travels
📍 Desenzano del Garda