Work in Portugal - Customer Support Representative (Italian Market)

Turin, Metropolitan City of Turin, Italy Customer Support

Join our team in Lisbon as a Customer Support Specialist for the Italian Market.

Responsibilities

- Support Italian‑speaking customers via phone, email, and chat.
- Assist with product use, troubleshooting, and warranty queries.
- Collaborate with internal teams for complex cases.
- Stay up to date with new products and company updates.

Qualifications

- Fluent in Italian (C1/C2) and good English (B2+).
- Excellent communication and empathy skills.
- Customer service experience is a plus.
- Ready for an on‑site role in Lisbon.

Benefits

- 1,000 € per month base (×14 months) + 100 € performance bonus (×12 months).
- 2,000 € welcome premio .
- Relocation package : flight reimbursement + accommodation (280 € per month, all included).
- Health insurance (free after 6 months).
- Meal and transport allowance .
- Career growth and continuous training.

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