As Waiter/Waitress you will be responsible for taking orders and delivering food and beverages to our customers, providing an excellent overall guest experience.

What will you do?

- Provide excellent customer service that promotes satisfaction.
- Welcome and acknowledge all guests according to company standards.
- Maintain a direct and frequent contact with guests, especially during the most important moments of their stay, such as breakfast, lunch, dinner and any events or meetings (banqueting, coffee breaks, etc.).
- Demonstrate an excellent knowledge of frequent guests, paying attention to their preferences.
- Be aware and offer the different products and services available at the hotel’s restaurant.
- Review daily specials and changes on the menu with the corresponding F&B; team.
- Handle restaurant reservations.
- Effectively communicate with the kitchen staff to ensure orders are accurate and delivered promptly.
- Carry out the setting up and cleaning of the tables of the restaurant and meeting rooms as required.
- Fulfill processes and procedures related to product set‑ups, quality and service according to brand standards.
- Deliver checks and collect bill payments from guests, using the point‑of‑sale system, handling money, processing credit and debit cards.
- Identify opportunities to increase the F&B; Department income by upselling.
- Ensure that all F&B; outlets are clean, neat and tidy and ready to accept guests.




- Follow all relevant health department rules/regulations and all customer service guidelines.

What are we looking for?

- Previous experience in similar functions at other hotel chains or related industries.
- Vocational training in hospitality/F&B.;
- Fluency in the local language and a strong knowledge of English.
- Working knowledge of various computer software programs (Microsoft Office, POS, etc.).
- Customer service focus.
- Active listening and effective communication skills.
- Attention to detail.
- Sales oriented.
- Ability to work independently and as part of a team.

Why choose us?

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and fostering cross‑cultural experiences. Our journey is fueled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

- Worldwide experience – diversity of 150 different nationalities.
- Career development opportunities full of national and international challenges.
- Wide range of training programmes to enhance your skills.
- Well‑being initiatives, including flexible working conditions.
- Team member recognition programmes, including Memorable Dates.
- Opportunities to make a difference through our sustainability programme and volunteering initiatives.
- Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

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📌 Waiter/Waitress - Anantara Palazzo Naiadi Rome Hotel (Roma)
🏢 Minor Hotels Europe And Americas
📍 Roma