Overview

LePub is looking for a Community Manager Intern – curricular internship for its Milan office to support the content team in the day-to‑day management of online communities across Instagram and TikTok!

This is a hands‑on opportunity for someone passionate about social media, communities, trends, and brand communication, who wants to gain experience in a fast‑paced agency environment working on international brands, with a high creative and social‑native language.

The role will carry out and learn everything about community management, social listening, publishing coordination, reporting, and real‑time interaction management. The role will also learn a lot from content managers, strategists, analysts and creatives.

Responsibilities

- Monitor and manage brand communities across social platforms (mainly Instagram and TikTok)
- Moderate comments, DMs, and user‑generated content following brand tone of voice and escalation guidelines
- Assist the team in identifying trends, viral conversations, and relevant cultural moments
- Support editorial planning, scheduling and publishing activities
- Support social listening and sentiment analysis activities
- Attend weekly and monthly reporting meetings
- Collaborate with content, strategy, creative, and account teams on ongoing projects
- Escalate sensitive conversations or critical issues to senior team members when necessary
- Help maintain consistency in tone of voice and community engagement across platforms.

Qualifications





- University agreement required for curricular internship
- Currently student in Communication, Marketing, Advertising, or related fields
- Fluent in social media, creators, internet culture, and online communities
- Excellent written and verbal communication skills
- Attention to detail and organizational skills
- Proactive attitude and willingness to learn
- Ability to work in a fast‑paced environment and manage multiple tasks
- Excellent knowledge of English (written and spoken) and basic copywriting skills
- Previous experience managing personal or brand social channels is a plus.

Nice to have:

- Familiarity with social media management tools (Sprinklr, Meta Business Suite, etc.)
- Basic understanding of social media KPIs and analytics.

What we offer

- A dynamic and collaborative work environment
- Opportunity to work on international and culturally relevant brands
- Exposure to real‑time social media management and content workflows
- Mentorship from senior social media and content professionals
- Hands‑on experience within a leading creative agency
- Learning & Development: a tailored learning journey, an individual and needs‑based approach, always on
- Corporate Benefits: a platform dedicated to our people, full of offers, discounts, and more
- Corporate Wellness: access to online training courses for your physical and mental well‑being
- Work From Home: 1 days a week.

We are committed to creating fair and inclusive experiences for all talents.

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📌 Community Manager - curricular internship (Milano)
🏢 Publicis Groupe Holdings
📍 Milano